There is a missing item on my order, what should I do?
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There is a missing item on my order, what should I do?
We wish to resolve this issue as soon as possible. On the same day that you receive your shipment, please contact Customer Care at +966 54 931 0249 or send us an email at customerservice@ruknelhadaya.com filling in the following details:
- Order ID
- Name
- Email Address
- Phone Number
- Description of the missing item along with the barcode shown on the Invoice